Frequently Asked Question

How much is the interest rate?
Our interest rate ranges from 3% to 5% for items payable in instalments.
How long does it take to receive my order?
Orders are typically fulfilled within 24 to 48 hours after documentation is completed.
What is the required down payment?
The down payment varies between 20% to 40% based on the total amount. For items below 200k, a 40% down payment is required, while items 500k and above require a 20-30% down payment.
Do you offer delivery?
Yes, we provide delivery services nationwide. The delivery cost is determined by the distance to your location.
What are the requirements for purchasing?
You'll need to provide a completed company form, one guarantor, a valid means of ID, activate your remitter account, and provide a postdated cheque and bank statement.
How can I make payments?
You can make payments to our company account and share proof of payment with your designated account officer.
Can I make payments in Bits or Incrementally?
Certainly, payments can be made on a daily, weekly, or monthly basis.
Can I receive my goods after making a payment?
Yes, you can receive your goods once the initial deposit has been made.
Do your products come with warranty?
Yes, all of our products include warranty coverage in accordance with the manufacturer's agreement.
Can I pay off my balance early?
Absolutely, you can pay off your balance early, and you may even receive compensation for early payment.
Is there post-sales support?
Yes, we provide 100% post-sales support to assist you with any issues or inquiries.